{"id":10283,"date":"2026-01-31T18:45:45","date_gmt":"2026-01-31T18:45:45","guid":{"rendered":"https:\/\/sivih.org\/?page_id=10283"},"modified":"2026-02-05T09:23:04","modified_gmt":"2026-02-05T09:23:04","slug":"contact-support-demande","status":"publish","type":"page","link":"https:\/\/sivih.org\/en\/contact-support-demande\/","title":{"rendered":"Contact Support-Demande"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10283\" class=\"elementor elementor-10283\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b77b8e8 e-flex e-con-boxed e-con e-parent\" data-id=\"b77b8e8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e79c7d8 elementor-widget elementor-widget-shortcode\" data-id=\"e79c7d8\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">        <div class=\"contact-support-form-container\">\r\n            <div class=\"contact-support-card\">\r\n                <!-- EN-T\u00caTE AVEC D\u00c9GRAD\u00c9 ORANGE\/ROSE -->\r\n                <div class=\"form-header-support\">\r\n                    <h1>\ud83d\udcac Contact Support<\/h1>\r\n                    <p>Notre \u00e9quipe support est l\u00e0 pour vous aider. Remplissez ce formulaire et nous vous r\u00e9pondrons dans les plus brefs d\u00e9lais.<\/p>\r\n                <\/div>\r\n                \r\n                <!-- CORPS DU FORMULAIRE -->\r\n                <div class=\"form-body-support\">\r\n                    <!-- Messages -->\r\n                    <div id=\"sivihConfirmationMessageSupport\" class=\"confirmation-message-support\" style=\"display: none;\">\r\n                        <h3>\u2705 Message envoy\u00e9 avec succ\u00e8s !<\/h3>\r\n                        <p>Votre message a \u00e9t\u00e9 envoy\u00e9<\/p>\r\n                        <p>Notre \u00e9quipe vous r\u00e9pondra dans les 24 heures.<\/p>\r\n                    <\/div>\r\n                    \r\n                    <div id=\"sivihErrorMessageSupport\" class=\"error-message-support\" style=\"display: none;\"><\/div>\r\n                    \r\n                    <!-- Nom complet -->\r\n                    <div class=\"form-group-support\">\r\n                        <label class=\"form-label-support\">Nom complet <span class=\"required-star\">*<\/span><\/label>\r\n                        <input type=\"text\" id=\"sivihNomCompletSupport\" class=\"form-input-support\" placeholder=\"Votre nom et pr\u00e9nom\" required>\r\n                    <\/div>\r\n                    \r\n                    <!-- Email -->\r\n                    <div class=\"form-group-support\">\r\n                        <label class=\"form-label-support\">Adresse e-mail <span class=\"required-star\">*<\/span><\/label>\r\n                        <input type=\"email\" id=\"sivihEmailSupport\" class=\"form-input-support\" placeholder=\"votre@email.com\" required>\r\n                    <\/div>\r\n                    \r\n                    <!-- Message -->\r\n                    <div class=\"form-group-support\">\r\n                        <label class=\"form-label-support\">Votre message <span class=\"required-star\">*<\/span><\/label>\r\n                        <textarea id=\"sivihMessage\" class=\"form-textarea-support\" placeholder=\"D\u00e9crivez votre probl\u00e8me ou votre question en d\u00e9tail...\" required><\/textarea>\r\n                        <div id=\"charCounter\" class=\"char-counter\">0 \/ 2000 caract\u00e8res<\/div>\r\n                    <\/div>\r\n                    \r\n                    <!-- Informations support -->\r\n                    <div class=\"support-info\">\r\n                        <h3 class=\"support-info-title\">\r\n                            <span>\u2139\ufe0f<\/span>\r\n                            Informations importantes\r\n                        <\/h3>\r\n                        <ul class=\"support-info-list\">\r\n                            <li>\r\n                                <span class=\"support-icon\">\u2713<\/span>\r\n                                R\u00e9ponse sous 24 heures (jours ouvrables)\r\n                            <\/li>\r\n                            <li>\r\n                                <span class=\"support-icon\">\u2713<\/span>\r\n                                Support en fran\u00e7ais et anglais\r\n                            <\/li>\r\n                            <li>\r\n                                <span class=\"support-icon\">\u2713<\/span>\r\n                                Pour les urgences, contactez un agent de SIVIH\r\n                            <\/li>\r\n                            \r\n                        <\/ul>\r\n                    <\/div>\r\n                    \r\n                    <!-- Bouton de soumission -->\r\n                    <div class=\"submit-container-support\">\r\n                        <button type=\"button\" id=\"sivihSupportSubmitBtn\" class=\"submit-btn-support\">\r\n                            <span>\ud83d\udce8<\/span>\r\n                            <span>Envoyer le message<\/span>\r\n                        <\/button>\r\n                    <\/div>\r\n                <\/div>\r\n                \r\n                <!-- PIED DE PAGE INFORMATIF -->\r\n                <div class=\"form-footer-support\">\r\n                    <p>Notre \u00e9quipe support traitera votre demande dans les plus brefs d\u00e9lais.<\/p>\r\n                    <p><small>Pour les questions de certification ou de carte de membre, contactez directement <strong>sac@sivih.org<\/strong><\/small><\/p>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n        <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-10283","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - 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